Chicago Weekend Fun!

I always like to recommend the best events around Chicago to attend and plan your weekends and vacations with but sometimes I have to call out the details about Chicago that are less than ideal. Today’s complaint is about the Chicago CTA bus service.

I have a love hate relationship with public transportation to begin with so lately when the 121 bus is nowhere to be found I become even more frustrated with the system that is supposed to move 3 million people around the city every day.

I have taken the Metra in from the suburbs to work every day since I moved out there a few months ago. The Metra Trains only run 3 times per hour so you don’t have any choice about when they run or when you arrive in downtown Chicago. This combined with the bus issues pushes my commute to Naperville to 2 hours each way regularly.

There is only one bus going to Michigan Avenue from Union Station, the 121 bus and it only runs 3 times an hour as far as I can find on any schedule. I don’t have a smart-phone so I can’t use the CTA bus tracker, I just expect that the CTA knows that there is a BNSF train with about 1,000 people on it that gets in every 20 minutes at Union Station and they would want to coordinate the busesthat stop there around those times. The BNSF line has more riders than any other Metra line in Chicagoland and runs the most people in and out of the city each day, it is well worth coordinating with.

Yet, they don’t.

No matter if I take the 7:00, 7:20, 7:40, 8:00, or 8:25 BNSF Metra Train, there is never a 121 bus available when I walk out of the station. Granted, the walk from the basement core of the station up 2 levels and out to the street level takes about 6-7 minutes as a bunch of trains unload and converge with Amtrak passengers with luggage and a bunch of luggage moving vehicles.

Why the last batch of AM trains come in at 9 am and the buses pick up and leave at 9:03 AM exactly I have no idea. You can’t possibly get out there fast enough.

There is nothing more frustrating than to be on the first car of the train, standing by the doors to get off first and then by the time I get to street level, the last 121 bus has left or the latest one is leaving and it will be 15-25 min before another one arrives and 15 minutes on that bus if it does eventually arrive. (and after 9 am sometimes they just don’t even though there is a 9:15 bus on the schedule). 

Likewise for getting back to the station. I spend a small fortune in cab fare to get to Union Station in less than 20 minutes. It is obsurd that they don’t know and coordinate busses picking people up and dropping off at the station with when the most crowded trains leave.It seems like you have to leave work and hour before your train in order to get the bus to Union Station. If I leave at 5:15 or 6:15 there are never busses to be found to get to the 5:45 or 6:50 trains, yet it only takes 10 minutes to get there.

I am not the only one with this problem. I see dozens of people arrive at the bus stop under Michigan Ave notice that nobody is there and leave to catch a cab. This is at totally different times every day too. There is no consistency to the schedule either. People also arrive at the stop, wait for 15-20 minutes and then abandon the bus to pay $8-9 for a cab to make the last express train home so they can actually see their kids before they fall asleep. 

In the AM people stand around at the 121 bus stop hoping there is another bus as promised and the 9:15 never shows and they never make it to work by 9:30 am as expected. Some give up and take cabs, others walk, but it isn’t fair either way.

There should be some digital communication between Metra, BNSF and CTA for these kinds of trip planner transfers to note when packed trains are coming in and leaving with thousandsof people and how to get them routed to the appropriate next leg of their journey. During peak hours this is 3 trains an hour per line and during off-prak times this is only 1 train per hour! (How much simpler does it get?)

I am not sure they have any interest in this since they still get my flat fee monthly fare payment even though I end up walking for a 1/2 hr most mornings now and get to work before the next bus would get me there. An equal opportunity rant for Metra would be appropriate since bringing in the trains at 8:50 rather than 9am would help a lot of people catch that 9:03 am 121 bus.